Privacy Policy

Last Updated: July 30, 2025

Introduction

This Privacy Policy governs the use of our multi-channel SaaS chatbot platform ("Service") that integrates with WhatsApp, Instagram, Facebook, and web widgets, including AI-driven features. We are committed to protecting your privacy and handling your data transparently and securely.

By using our Service, you consent to the collection, use, and sharing of your information as described in this policy.

Important: This policy explains how we collect, use, and protect your data. Please review carefully to understand your rights and our responsibilities.

9. Contact Information

Privacy Inquiries

privacy@ecodrix.com

Phone

+91 8143963821

Mailing Address

ECODrIx
Tirupati, Andhra Pradesh - 517501
India

Data Protection Officer

For GDPR-specific inquiries or to exercise your data protection rights:

dpo@ecodrix.com

Our DPO responds to all legitimate requests within 30 days as required by GDPR.

Privacy Policy

Introduction

1. Data We Collect

2. How We Use Your Data

3. Third-Party Services

4. Cookies and Tracking

5. Data Retention

6. Your Privacy Rights

7. Data Security

8. International Data Transfers

9. Contact Information

Privacy Inquiries

Data Protection Officer

10. Policy Updates